How Can We Help?
Owned and operated by Train Outlet Co, our team is ready to answer questions about equipment, orders, or anything else.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). There is no order minimum required. Once your order ships, you will receive a tracking number by email.
What is your return policy?
We offer 30-Day Returns on eligible items. If your equipment does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact us with your order number and the item you would like instead, and we will walk you through the process and available options.
How do I choose between a launch monitor and a full golf simulator?
A launch monitor tracks ball and club data and pairs with compatible software for indoor or outdoor practice. A full golf simulator package typically includes the enclosure, impact screen, and projector for a complete indoor setup. Contact us if you need help deciding which configuration fits your space and training goals.
What should I consider when selecting a cable machine or smith machine?
Key factors include your available floor space, ceiling height, weight stack capacity, and the types of exercises you plan to perform. Our product pages list detailed specifications for each unit so you can compare dimensions and features side by side.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to reply to every inquiry within 24 hours during business days.
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Built for Performance
Every launch monitor, simulator, and strength machine is selected for durability and real-world training value.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
